What Our Clients And Candidates Say About Us

I used Polo & Tweed to find me a housekeeper after I had my second child to help around the house so that I could concentrate on the new baby and my toddler. The service Polo & Tweed provided was excellent. I was able to interview several candidates before finding an excellent housekeeper. I was supported in finding someone who was the right fit for my situation. They also took the headache out of agreeing hours, contracts and pay. The housekeeper was excellent and just knew what needed to be done without being asked.Amanda DClient

The Silver Service Course I took was very intensive, even for someone like me who had lots of experience. I’m always looking for continuing education courses such as these and I can say with great satisfaction that I am happy I found Polo & Tweed. My instructor Michael, intense & strict at times, but professional & passionate in sharing his knowledge with the student. He wants you to succeed! A great experience-worth coming back for another course with Polo & Tweed. And many thanks to Lucy Challenger for sitting down with me for a one-on-one after the course and the English hospitality. Any potential student can contact me anytime , I would be happy to discuss the excellent training you would receive from P&T.Erik HStudent

I took on the Silver Service course with them. The venue was very well chosen and adapted for the situation. I can say that Poloa & Tweed are Professional and reliable.Caroline VChef

I have found jobs through several agencies in the past and Polo and Tweed really stand out against the others in my opinion.Michele RNanny

Polo & Tweed is a professional recruitment agency, dedicated in outsourcing the best domestic staff profile to match your Household requirements. The team is very efficient and experienced, their dedication to understanding the client need combined with a large network of candidates, will make the overall process hasslefree. Top agency.Julien GButler

They found me a part time housekeeper quickly, efficiently, with a great vetting system. Great team, great communication.Bijal SClient

I cannot say anything bad about this team. Great and encourage who works for Families as well as for the staff. I have been hired for other VIP agencies, but never before I have seen the faster they are to communicate with you any kind of problem, skill, anything. I’m just since a few time ago in this agency, looking for a job but Im sure so sure that Lucy could find for me or match family plus Staff. I am just so surprise how faster they are, is incredible, no agency do that with Nanny or similar. Happy to meet you Lucy Challenger & your team. Brilliant.Maira JHousekeeper

I can highly recommend Polo and Tweed and am very grateful for all of their help. Lucy was fabulous and always made time to speak to me and answer any questions I had. She has even offered support to me after placing me in my job. Thanks Polo and Tweed.Rachael BNanny

I came across Polo and Tweed when searching for a full time Nanny position and will undoubtably be using this agency again! Lucy and her team did a fantastic job in finding me not only a perfect full time role but also a brilliant temporary role too. As well as obtaining my cv, they contacted me by phone, email and Skype on a number of occasions. By doing this they were able to get to know me on a personal level and gain a thorough understanding of exactly it was I was looking for in my next position, which led them to quickly identify clients whose needs closely matched my skill set. I was successfully placed with the first client that Polo and Tweed suggested. I can’t thank Lucy and her team enough for their help and would highly recommend them to any household staff looking for their next position. A professional and truly excellent agencySiobhan CNanny

I am very impressed by the service of Lucy and her Team. They are quick, efficient and extremely friendly and helpful. They are consumer oriented and understand the customers’ Needs which often is not the case with other agencies. Almost all of the candidates she introduced where valuable candidates, so she has a good stock of People. I have worked now twice with Lucy and will definitely do it again when I need a new nanny.Therese NClient

I have worked with numerous agencies over the years, but Polo & Tweed have provide me with unparalleled service. Lucy is extremely professional and supportive, I wouldn’t hesitate to recommend Lucy and her teamSummer HNanny

Polo and tweed is an amazing placement agency! Just after a couple of day registered with them I was on trial in a super family! And now I have the job! Thank you polo and tweedEmeline ANanny

I am a long time chef and I  worked with many agencies but working with Polo & Tweed was something special. Special on many things quick on giving me the job and the quality of people they send you to work for. I can say it without any hesitation that this was one of my best experience with agencies. I will in the future recommend it to my colleagues and to who wants to get a quality job. Thank you Polo & Tweed.Khalil EChef